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There is no excellent software without excellent technical support. Although MindVisualizer is
very easy to use and the help document is very comprehensive and instructive, we believe good
technical support is always added value for our customers. Whenever you have any questions,
contact us by e-mail at:
and we will try to respond within a short time.
You can also visit our website for additional information or contact us through the online contact
form.
Reporting a technical problem. We try our best to make MindVisualizer bug-free. However, any program might contain bugs. To
fight against software bugs, MindVisualizer supplies a bug tracing and reporting mechanism.
When an unexpected problem occurrs a dialog will appear displaying detailed technical
information which will help us to solve the problem. Click the dialog's Report via Email button to
send the bug's technical information to us through your default email client program. You are
always encouraged to report the problem to us whenever you encounter any problem.